With today’s array of contractors that homeowners can select among, most people find the task of securing someone reliable, qualified and trustworthy somewhat overwhelming. While some homeowners may get a referral from a friend or neighbour about a good renovation company, what do you do if you’re not so fortunate to have someone to call upon?
Over the last several decades, celebrity endorsements have sprung up for anything from soup to nuts and the home renovation business is no different. Many contracting companies no longer just belong to accredited associations, but these days they are also approved by well-known renovation industry celebrities, like Bryan Baeumler.
Bryan Baeumler, a custom home builder and host of HGTV’s Disaster DIY and House of Bryan, understands the challenges that homeowners face when looking for reputable contractors for renovation work. To that end, Bryan has created his own list ofBaeumler Approvedcontractors that has his stamp of approval for home renovations.
Since the launch of their contractor referral program in early 2012, there are about 300 contractors and firms associated with the program and the list continues to expand. Over the course of time, the Baeumler Approved program has established alliances with a variety of organizations, such as Lowe’s Canada.
The homeowner has peace of mind knowing that members of the Baeumler Approved list have both regulatory certifications for their trade and liability insurance to ensure the safety of the work performed. The goal behind the referral program is to provide the homeowner with a guarantee of both quality and consistency in order to maintain a superior level of service through independent and confirmed references. When a homeowner sees the nation-wide Baeumler approved logo, they can feel confident that the symbol represents integrity, quality and service.
How does it work?
For a business to be approved, the company must submit an application. The staff at Baeumler extensively researches the company’s background to ensure that there is a history of quality work. They also require the business have insurance through the Workplace Safety and Insurance Board (WSIB), liability insurance and members must sign a code of conduct based on Bryan’s principles.
Homeowners can review potential contractors on the website to evaluate their backgrounds and credentials. Baeumler’s Approved is just another method in searching for a reputable contractor in the referral program arsenal, in addition to checking out the Better Business Bureau or on-line reviews. Whenever you see the Baeumler Approved logo shown on a potential contractor’s business card, sign or poster, you can rest assured that the company will comply with the established code of conduct in the signed agreement.
Is it just for referrals?
According to spokesperson Stephen Weir, Baeumler Approved is more than a referral program because the organization encourages its members to collaborate and interact with each other on their work. In addition, the staff at Baeumler Approved works directly with its members and provides them with benefits and discounts. Most importantly, when a client uses a referral contractor through the program, there is a place for the client to make a complaint should a problem arise.
Even though members are extensively vetted, conflicts may still exist, but the Baeumler organization has a mediation process in place to deal with such conflicts. If need be, they can even suspend or terminate a member’s account for more serious infractions that might occur. Though not a full-proof system, it helps to weed out the bad guys of renovation, but it’s still important that you to do your research beforehand to avoid any potential problems down the road.
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